My name is Trisha Galla, I am the office manager for Dr. Susanne M Sanford in Muskegon, MI. Last winter our entire team went to a seminar in our area hosted by Benco Dental. The speaker was Lisa Philp. As a result of that course, we asked for a call from Transition's Group to evaluate our issues. We then signed on to have Kim come into our office for a more formal evaluation. At Kim's …