December 05 2008 - December 05 2008 HIGH PERFORMING TEAM Montreal, PQ

COURSE SYNOPSIS
An empowered and highly motivated Team is the key to a successful practice. The average dental team only accesses 10% - 15% of its potential. Imagine a team who has maximized their potential and performs at optimal levels. They are a cooperative, cohesive group who are working towards a common vision. Wearing the same shirts doesnt make you a team!

LEARNING OUTCOMES:
- How to become a high performing team
- Goal setting and goal writing
- Laws of communication
- How to conduct a productive team meeting
- Positive confrontation skills
- Overcoming negativity in the work place
- Developing a structure for defined roles
- Empowering cooperation of the entire team
- Making each day FUN

January 15 2009 - July 25 2009 TBD Great Lakes Region, MI

Exact location and topic to be determined.

January 15 2009 - January 16 2009 TBD Great Lakes Region, MI

Exact topic and location to be determined.

January 23 2009 - January 23 2009 OVERCOMING NO SHOWS AND CANCELLATIONS Markham, ON

COURSE SYNOPSIS
In every practice, the issue of downtime is a burning issue for everyone. With an appropriately designed program, the person responsible for booking the schedule will no longer need to operate from a place of urgency. Instead they will have several places to draw from in order to fill the voids. Simplifying the mystery of downtime management will help to reduce your stress. All information is proven methodology for immediate results.

LEARNING OUTCOMES:
- Advanced scheduling techniques
- Strategies to reduce downtime
- Active patient strategies
- Verbal skills for overcoming cancellations
- Reactivation of patients who have fallen through the cracks
- Making dentistry affordable
- Maximizing your success

February 04 2009 - February 04 2009 TBD Red Bank, NJ

Topic still to be determined.

March 06 2009 - March 06 2009 OVERCOMING NO SHOWS AND CANCELLATIONS Allegheny Region

April 22 2009 - April 22 2009 TBD Great Lakes Region, MI

Time and topic to be deteremined at a later date.

April 23 2009 - April 23 2009 TBD Great Lakes Region, MI

Topic and time to be determined at a later date.

May 02 2009 - May 02 2009 TEAM APPROACH TO AN AESTHETIC PRACTICE Toronto, ON - ODA

COURSE SYNOPSIS
Your patients/clients are a direct reflection of the dental team and how they promote the services of the practice. This motivational seminar will guide the entire team through a comprehensive approach to creating or maintaining a progressive aesthetic practice. You will learn what is needed to adjust your vision and mission to current concepts and moving to the next level of success. The team will leave motivated and clear on how to implement the learned strategies.

LEARNING OUTCOMES:
     Team consistency and communication
     Advanced business systems
     Creating a Five Star experience
     How to market wants dentistry
     The essentials of scheduling
     New patient experience
     How to make dentistry affordable
     How to overcome patient barriers
     The use of technology in patient education
     Improving laboratory communication

October 01 2009 - October 01 2009 TBD Great Lakes Region, MI

Topic and time to be determined at a later date.

October 02 2009 - October 02 2009 TBD Great Lakes Region, MI

Toopic and time to be determined at a later date.